For most parcels Daves Games use Australia Post although on some occasion couriers may be used in order to get your products to you in the quickest and safest format possible. In either case a tracking number will be provided once shipping has commenced.
Your Privacy is important to Daves Games and with this in mind we will not pass on any of your details or information to anyone who is not directly involved in our payment and shipping process.
All sales are final. Products can not be returned if you change your mind. For products missing parts or defective contact the manufacturer directly. Daves Games can assist with this but most manufacturers are quick to fix these issues with a simple email and photos showing the defect.
If due to supply issues with Distributors and manufactures we are unable to supply a purchased product, Daves Games will refund the cost of the item to the account provided during the purchase.
Daves Games can not physically store all the great hobby products that the customer has on offer. With this in mind please allow up to 2 weeks for some items listed as on back order to be procured from around the globe. However, with shipping from the UK taking around 5 days the time required to get the items is usually less. Of course Daves Games will keep the customer appraised of the situation and if after this period of time has passed the products can still not be attained Daves Games will contact the customer to ascertain if a refund is wanted. Refunds reimburse the purchase price to the account originated.